DM Inbox
Answer your customers,without your phone.
Every Instagram DM on one page, with photos, videos, story replies, and mentions. Reply, send photos, or mark it done, from your computer and with your team.
Instagram, paid plans. Instagram allows replies within 24 hours of the customer’s last message.
RRina Ardhanito @kopi.senja22 h left to reply
Our iced palm sugar coffee is IDR 25,000 a cup.
Hi, how much is shipping to Bandung? 🙏❤️
Saved replies
ShippingOpening hoursMenu
Shipping to Bandung is IDR 15,000, sent today if you order before 3 pm.
- See what is unanswered
- Open and Done tabs, search by name or username, and a reminder when the time to reply is running out.
- Saved replies
- Save answers you type often, like shipping costs or opening hours, and use them in one click.
- Photos, videos, and reactions
- Send photos and videos from your media library, and react to your customer’s messages.
- Buttons and carousels
- Through the API or AI, send DMs with buttons, quick replies, or a carousel of product cards.
- AI drafts the reply
- Ask Claude "which DMs are unanswered? suggest replies". AI only sends what you approve.
- Works with Automation
- DMs from comment-to-DM and automatic replies land in the same Inbox, so you can carry on the chat.